Refund policy
Vireqon supports returns within 30 days of delivery for eligible unused items — details follow.
- How to begin a return
- Who pays return postage
- Items we can accept
- Returns we cannot accept
- Steps
- When refunds post
How to begin a return
Email AENGELBRECT@TARGET.COM with your order number, item name, and reason. We reply within 2 business days with return instructions. Unauthorized returns may be refused.
Who pays return postage
Customer pays return shipping unless the return is our error (wrong/defective/incomplete). Original outbound shipping is non-refundable unless we caused the issue.
Items we can accept
- Item must be unused, undamaged, and in original condition with all original tags, seals, and packaging (when provided)
- For hygiene and safety reasons, opened personal-care, beauty, or intimate-use items may be final sale unless defective
- Final sale, clearance, customized, or personalized items are not eligible (marked on the product page)
- Proof of purchase (order number) required
Returns we cannot accept
- Returns sent without prior authorization
- Opened personal-care, beauty, or hygiene-sensitive products (unless defective or our error)
- Items that show use, damage, missing parts, or incomplete packaging after delivery
- Items marked final sale or clearance
- Digital goods, gift cards, or perishable items (when offered)
Steps
- Email AENGELBRECT@TARGET.COM with order number and reason.
- Wait for written authorization.
- Ship with tracking to the address we provide.
Do not send items back until you receive written return authorization.
When refunds post
After inspection, approved refunds go to the original payment method within 5–10 business days.
Review the product page for dimensions, materials, and specifications before ordering. Contact us if you need help confirming whether an item fits your needs. We can often arrange an exchange when the replacement item is in stock; otherwise a refund may be offered.
Business: Vireqon
Email: AENGELBRECT@TARGET.COM
Phone: 8008889333
Address: 6450 Keizer Sta Blvd NE, Keizer, OR, 97303, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Pacific Time)